Proudly AustralianFree standard delivery on eligible orders over $99Tracking on every order

Help

Contact us

Send Cartaroo a product, order, delivery or supplier question. For order help, include your order number and delivery postcode so support can find the right details quickly.

Email

support@cartaroo.com.au

Best for product questions, order support, delivery help, returns and supplier enquiries.

Product questionsTell us your pet type, size and how you plan to use the item.
Order supportInclude your order number, checkout email and delivery postcode.
SuppliersShare wholesale details, safety notes and Australian delivery availability.